Convenience stores have been experiencing a bit of an identity crisis. They used to be a place where people could stop on a road trip to fill up their gas tank, grab an inexpensive coffee and maybe a bag of chips or a doughnut. Now, c-stores have become more of a destination, becoming a fusion of grocery store, restaurant and healthy snack stop. They now not only face competition from other c-stores and gas stations, but from full-service supermarkets and...read more
One of the top concerns among grocery shoppers continues to be value. Despite other trends that may come and go, like sustainability concerns, transparency or natural claims, consumers always look for value from their supermarkets, year after year. This is probably not a huge revelation for most retailers, but what is important to note is that while the need for value remains relatively constant, the definition of what shoppers consider value is not so absolute.read more
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